Our Deposit & Cancellation Policy
At Photays, we value your time and strive to make our services accessible to all patients. Please familiarize yourself with our deposit and cancellation policies: Appointment Deposits A deposit of £65 is required to secure your appointment, which will be deducted from your final treatment cost upon attendance. Cancellation Notice We kindly request 48 hours' notice for cancellations or rescheduling to avoid forfeiting your deposit. Missed Appointments Failure to attend without prior notice will result in loss of deposit and may affect future appointment scheduling. We understand that emergencies happen. If you have exceptional circumstances, please contact our team directly to discuss your situation.
About Photays
An independent, family owned business, with over 35 years in the dental industry. We offer reliable and affordable dental care. Putting patients needs first has been the key to our success. Our Core Values Family Owned Business Established and operated by dedicated professionals who understand the importance of personal care and community trust. Our family values extend to how we treat every patient who walks through our doors. Expert Team Highly qualified professionals with years of experience. We invest in continuous training and the latest dental technologies to ensure the highest standard of care. Patient-Centred Approach Creating a comfortable environment with clear communication and personalised treatment plans. We listen to your concerns and explain all procedures thoroughly.
Managing Dental Pain
If you're experiencing tooth pain, these guidelines can help you manage your discomfort until you can see a dentist: Immediate Relief Methods Take over-the-counter pain relievers like ibuprofen or paracetamol as directed. Apply a cold compress to the outside of your cheek for 20 minutes to reduce swelling and numb the area. When to Seek Emergency Care Contact us immediately if you experience severe, persistent pain, facial swelling, fever, or difficulty breathing or swallowing, as these may indicate a serious infection requiring urgent treatment. Preventive Measures Maintain good oral hygiene by brushing twice daily, flossing regularly, and attending routine check-ups to prevent future dental pain. Avoid very hot, cold, or sugary foods if you have tooth sensitivity.